Benefit Assist Program Makes Benefit Payouts Faster and Easier for Employees Enrolled in Medical and Supplemental Health Plans

  • Industry-first program by UnitedHealthcare helps employees
    initiate their claims under accident, critical illness and hospital
    indemnity protection plans

MINNETONKA, Minn.–(BUSINESS WIRE)–Employees enrolled in UnitedHealthcare accident, critical illness or
hospital indemnity protection plans can now receive benefit payouts
faster and easier through UnitedHealthcare’s industry-first Supplemental
Health Benefit Assist Program.

Benefit Assist features a team of UnitedHealthcare Benefit
Assistants who contact via phone or email an eligible plan participant
following a qualifying critical illness diagnosis, hospital stay or
serious accident. The Benefit Assistants help the patient kick-start the
claim process soon after the related medical diagnosis or treatment to
facilitate a faster payout so that the patient can focus on healing and
getting well.

Oftentimes people enrolled in supplemental plans wait weeks or months to
start the related claim, or neglect to do so entirely, thus delaying or
missing a cash benefit that can help pay out-of-pocket expenses or cover
lost income. Payouts under UnitedHealthcare supplemental plan coverage
can reach $5,000 or more under accident and hospital indemnity plans;
critical illness coverage can reach up to $40,000.

“Almost two-thirds of employees have less than $1,000 on hand to pay
out-of-pocket expenses related to an unexpected accident, hospital stay
or serious illness. Benefit Assist helps employees receive
benefit payouts faster and more efficiently, giving employees
peace-of-mind and allowing them to worry less about their finances and
focus more on healing and getting healthy,” said Tom Wiffler, CEO,
UnitedHealthcare Specialty Benefits.

The Supplemental Health Benefit Assist Program is
available to companies nationwide with 250 or more employees enrolled in
both UnitedHealthcare medical and supplemental health plans, including
accident, critical illness or hospital indemnity coverage.

This resource highlights the value to companies and their employees of
combining medical and ancillary health benefits, including supplemental
health, vision, dental and other financial protection coverage, through
a single health plan. More employers are offering supplemental benefit
plans as a way to add financial certainty for employees, especially with more
than 80 percent of employers
now offering consumer-directed health
plans. To learn more about the value of integrating medical and
specialty benefits, click here.

About UnitedHealthcare
is dedicated to helping people live healthier lives and making the
health system work better for everyone by simplifying the health care
experience, meeting consumer health and wellness needs, and sustaining
trusted relationships with care providers. In the United States,
UnitedHealthcare offers the full spectrum of health benefit programs for
individuals, employers, and Medicare and Medicaid beneficiaries, and
contracts directly with more than 1.2 million physicians and care
professionals, and 6,500 hospitals and other care facilities nationwide.
The company also provides health benefits and delivers care to people
through owned and operated health care facilities in South America.
UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE:
UNH), a diversified health care company. For more information, visit
UnitedHealthcare at or
follow @UHC on Twitter.

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Will Shanley, 714-204-8005