Here are the main questions we received from our customers:
If I subscribe to Biotech-365.com, will I receive a list of investors matching my criteria?
By subscribing, you’ll get access to our Healthcare Investors Database, where you can filter to find investors matching your criteria. This investors database includes their investment criteria, website, LinkedIn page to contact them, etc. Please check our DEMO version to see exactly the kind of content you can anticipate from our databases. You can verify the % filled of each column at the bottom of the DEMO database (% Filled) to know exactly what you’ll obtain after subscribing.
If I subscribe to Biotech-365.com, what exactly will I get access to ?
By subscribing, you’ll get access to our 5 databases:
- Healthcare Investors database
- Healthcare Business Angels database
- Healthcare Companies database
- Healthcare Distributors
- Healthcare CRO / CDMO database
What is the minimal subscription period ?
The minimal subscription period is 1 month for monthly subscriptions and 1 year for yearly subscriptions.
After subscribing to Biotech-365.com, how long will it take to get access to my Investors database?
You should receive your personal Access Link + Access Password by email within 24H – 48H. If you don’t receive it within 48H please send us an email at admin [ at ] biotech-365.com .
What is my “personal Access Link”?
Your personal Access Link is your personal webpage where the access to your database will be located. You can access to this page using your personal Access Password. You’ll receive both of them by email after you completed your purchase on our website.
What is my “personal Access Password”?
Your personal Access Password is your secret code to access your personal database. You’ll need to enter it to access into your personal database. Both your Access Link and your Access Password will be sent to you by email after you completed your purchase on our website.
How can I access to my personal Healthcare Investors Database?
We’ll send you by email your personal Access Link + Access Password. We’ll use the email you provided during your purchase process.
How frequently are updated the databases?
To ensure accuracy, our databases are updated every month. And new content is added every week.
After subscribing to Biotech-365.com, can I download this Healthcare Investors Database on my computer (or copy/paste it)?
No, you can’t download or copy/paste this Healthcare Investors Database. You’ll always need to access it online through our website.
What are the payment methods accepted on Biotech-365.com?
We accept payments only by Credit Card.
Is your website safe for online payment?
We use the most trusted service providers for online payments (WooCommerce and Stripe), used by thousands of websites worldwide. They are at the forefront of cybersecurity, so YES, your payment is safe on Biotech-365.com.
Do you store our personal data? What do you do with our data?
We only store your company name and email to be able to send you your Access Link and Access Password. We won’t store any other of your personal data on our database. And we’ll never sell them to any other third parties.
What is the cancellation policy?
We’re 100% transparent with the quality of our database. By using our Free DEMO version, you can verify before purchasing how many investors are in our database that will match exactly your criteria. Each cell filled in the DEMO version with “XXXXXXXXX” will be filled with relevant info in your Healthcare Investors Database. So no surprise, you know exactly what you’re buying. Thus our cancellation policy is very strict: to cancel your purchase you need send us an email at contact [ at ] biotech-365.com within 24H after your purchase on our website, and explain why you want to cancel (excluded acceptable reason being that the investors database doesn’t match your expectation).
Is my subscription renewed automatically every month (monthly subscription) / every year (yearly subscription) ?
Yes, your subscritpion will be automatically renewed every month / every year depending on the subscription model you choose. To stop your subscription, just send us an email at email@example.com with your User Number and we’ll stop your subscription the following period (every started period is due).
How can I stop my subscription ?
To stop your subscription, just send us an email at firstname.lastname@example.org with your User Number and we’ll stop your subscription the following period (every started period is due).
Can I stop my subscription now and be reimbursed for the current month (monthly subscription) / current year (yearly subscription) ?
No, every started period is due. So if you decide to stop your subscription now, you will no longer pay for another subscription but your access to our databases will be removed at the end of this paid period. Thus, no, you can’t be reimbursed for the current month (monthly subscription) / current year (yearly subscription).
What is Airtable and why I should register to Airtable to get access to my personal database?
Airtable is our service provider for the database back-office structure. It allows Biotech365 to have a user-friendly interface, 100% safe and highly customizable.
The onboarding process on Airtable is simple and straightforward. Just follow the few steps needed and you’re done with full access to your personal database. If you have any questions regarding this process / Airtable, please contact us.
Can I propose some content to be added to your database ?
Yes, sure! Just send us the info by email at contact [at] biotech-365.com and we’ll add it to your Healthcare Investors Database.
And if I have a question that is not answered here or a suggestion?
Please contact us at admin [ at ] biotech-365.com.